Zaliet website questions and answers

Need help with your law firm's website?

What’s included?
  • Design and hosting of a website.
  • One round of 10 changes to the delivered website, provided we receive those changes within 5 days of website delivery.
  • Access to the Online Help Manual.

See our Pricing page for full details of what is included in each website plan.

What’s not included?
  • IT services, such as registration and hosting of domains, connection of your domain name to your website and email hosting. If you need help with these, please contact your IT support for assistance.
  • One-on-one training. The website interface is based on WordPress and is easy to use, so we’re confident that with the included video tutorials and HelpDesk support you’ll be able to manage your website.
  • Ongoing consulting. Once the website is built it’s handed over to you for any ongoing amendments. If you’d prefer that we made these for you our consultants can be contracted at the standard consulting rate.
  • Hosting of your existing website. We can copy the text content from your existing website, but the design is restricted to our design style choices.
  • Editing or updating your existing website.
  • Ongoing search engine optimization. There is an excellent tool provided free of charge in your new website’s backend to help you get the best possible search engine results, which is both easy to use and powerful.
  • Guaranteed delivery date. Once you’ve completed the Online Design Brief (which gives us all of your instructions in relation to the website), your project goes into a queue and is completed on a first-come first-served basis. If you need your website faster, we offer a limited number of fast track spots each week, for a one-off fee. If a spot is available we will guarantee to deliver your website within two weeks of payment of the fast track fee, providing you have already submitted your Online Design Brief.
What optional features can I include?

Refer to our Pricing page for a full list of optional features.

Where can I see some Zaliet websites?

You can see some of our latest websites here.

How much does it cost?

This depends on which website plan you select. See our Pricing page for more detail.

How secure is my Zaliet website?

Zaliet’s website infrastructure is maintained by industry leading cloud-platform provider Amazon Web Services (AWS). You can read all the details here.

Why should I get a Zaliet website rather than go to a web design company?

We have a team of designers who have been creating websites explicitly for small law firms for over eight years. They have created thousands of websites worldwide in all common areas of law. Zaliet also provides website content that is professionally-written and specific to your area of law.

All our websites are built using WordPress which is one of the most widely used and user-friendly systems available. Plus you have the peace of mind of knowing that your website is securely hosted with Amazon Web Services, so reliability isn't an issue.

Can you work with my designer?

Yes, we can, as long as they provide a design based on one of our design styles.

What if I want more pages?

You always have the option to upgrade your website plan which will include more pages. Additional page packages can also be purchased.

How long does it take?

The first step is for you to contact support@zaliet.com to request and complete the Online Design Brief. Once you’ve submitted the brief, your website goes into our work queue, which requires between 1 and 5 weeks’ lead time, at any given time.

Can I use my own domain?

Yes, you can connect your own domain or domains to your new Zaliet website. We will deliver the website to you on a staging address which you are welcome to use in your marketing if you don’t own a domain.

If you do own your own domain you will just need to arrange for two domain updates to be made in order to connect the domain up to the website. We’ll send you specific details of the updates when we hand the website over to you, which you will then need to forward along to your IT support or domain host for actioning.

I need my website ASAP! Can you fast track my project?

Ask us if a fast track spot is available by emailing support@zaliet.com. If there is a spot available, we can get a draft to you within two weeks, providing you have submitted your design brief. This is available at an additional cost.

I’m too busy to write any content – do you have generic content that I can use?

Yes, we do. You can select from our library in the our Online Design Brief. Bear in mind though, that Google rewards unique information-dense content, so we recommend that you make time as soon as you can to make the generic content more specific to your firm.

Do you provide other design and marketing services, like logo design or
providing content for newsletter or blog posts?

We do offer custom content for newsletters or blogs, see our Pricing page for more information.

If you do not currently have a logo and would like one contact support@zaliet.com.

How do I cancel my Zaliet subscription?

We must receive written notice 7 business days prior to the end of the month. Any remainder of the subscription agreement must be paid in full within 30 days.

How much control will I have over my website?

You will be able to log in to your website to update the text, add pages, make blog posts, upload photos for pages and so on. We have customised the platform to make it as simple as possible to do these common tasks.

Your website will be part of our WordPress multisite network, which means that we will look after the behind-the-scenes work like updating the software, plugins and themes at no extra cost to you. This means though, that you won’t be able to install your own themes and plugins as you would do if you had a standalone WordPress website, nor make changes to the .php files. We have a set range of themes and plugins available, which are only added to after an extensive testing and evaluation process.

How much search engine optimization will you do on my site?

Your website is created on WordPress and uses a SEO (Search Engine Optimization) friendly framework. We also perform basic law and location SEO on your website. This includes assigning the correct title tags and text descriptions.

We believe that enriched content is a strong way to build traffic to your website and attract clients. For this reason, with the Premium and Platinum plans we provide you with access to our library of specific area of law content written with your clients and search engines in mind.

We also provide you with a website content review tool, which looks over your website and indicates how unique your content is compared to other law firm websites. The more unique and personalized your content is, the higher search engines will rank your website.

Regular website visitors also increase your website search engine rankings so creating your website to be more than just an online brochure, but an interactive and useful tool for your prospective and current clients will improve your SEO. Our partner add-ons and website extensions can help you transform your website and promote repeat traffic.

How do I get started?

Go to our Pricing page and select a plan that suits your firm’s requirements. After you select a website plan the Zaliet team will send an email with a link to your Online Design Brief where you will provide us with some direction on what you would like to see and which area of law to focus on. You will also select one of our many styled layouts as a starting point. Once the Online Design Brief is completed our team reviews it carefully before building your website.

Helping law firms attract clients